We love the products we make and think you will, too. If you don’t enjoy your first package from Cureative, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund. Visit your Account page or reply to your order confirmation email to initiate the process.

Unfortunately we only ship to the United States and Canada at this time.

Shipping internationally hasn’t always been easy and we want to do the work to make this better. Our team is currently working to make some adjustments to our website, and we are reworking some of our internal processes to improve the delivery experience for customers in Europe, Asia, Australia, and South America. Unfortunately we have to pause shipping to these countries while we implement these changes.

We ship all orders from our headquarters in Denver, CO within 1-2 business days via USPS and all orders should include a tracking number. Once shipped, you should get an email with information that can be tracked on the USPS official website.

Orders normally arrive within 5-7 business days, though carrier delays may occur. USPS tracking will reflect any delays on their part.

Shipping is calculated live at checkout based on current USPS postal rates to your address. We use tracked Priority Mail or First Class services only.

If you have a valid coupon or discount code, you will have the opportunity to enter it at any time during the checkout process. Simply look for the COUPON field, paste the code, and then hit “Apply Coupon” to apply it to your order.

If you run in to any issues, please feel free to contact us and we’ll be happy to make it right for you!

Our website uses third-party payment processors to ensure the security and reliability of online transactions. We understand the importance of protecting our users’ financial information, and by using reputable payment processors like Stripe® and PayPal®, we can offer a safe and secure payment process. These payment processors utilize the latest security measures to protect sensitive data, such as encryption and fraud detection tools. In the unlikely event of a payment issue, our users can contact Stripe® or PayPal® directly to resolve the issue. For more information on Stripe®, please visit their website at https://stripe.com/contact, and for PayPal®, please visit their website at https://www.paypal.com/us/selfhelp/contact/email.

We strive to offer a seamless and secure payment process for our users. To achieve this, we natively accept all major credit and debit cards through the site. Our payment process is powered by Stripe®, a leading payment processor that provides a secure and reliable payment gateway. Stripe® utilizes state-of-the-art security measures, such as encryption and fraud detection tools, to protect users’ sensitive financial information. Additionally, we offer PayPal® payments for all orders, providing our users with the flexibility to pay with a bank account or major card via PayPal’s trusted and secured system. With PayPal®, users can also take advantage of their buyer protection policies, giving them added peace of mind when making purchases through our website. Our commitment to offering secure payment options is a top priority, and we encourage our users to reach out to us with any questions or concerns they may have.

The short answer is: Yes!

We consider all of items we sell that are meant for the skin or hair to be Natural Skincare products that would qualify to be sold in Whole Foods or any other responsible retailer. As strong believers in natural plant medicine, there is a concerned effort to make sure that every product we sell is as much from natural sources as possible.

That said, there are some processed ingredients that are unavoidable in small quantities for purposes of preservation, emulsification, or general stability. We are adamant about using only known safe compounds in quantities that are body beneficial, would never be of concern for general use, and do not interfere with an organic, natural lifestyle.

None of the ingredients used in our products are sourced from animals or animal byproducts. Our products are also made without animal testing—only ourselves!

We are proud to exclude any sort of natural or artificial fragrances for the sole purpose of adding scent to our products. While many of our product formulations include functional, natural essential oils that do impart an aroma to the items we sell, there are no artificial distillates, phthalates or other ‘fixing’ chemicals added to prolong or enhance aromatic qualities. We procure only fine, pure essential oils that are responsibly sourced, minimally processed, and organically grown when possible.

We pride ourselves on transparency of all ingredients used, so please reach out if you have any questions! Also, check our our Blog for frequent updates on the ingredients we use and why.

Though some ingredients must be sourced internationally, we try to source domestically from US producers whenever possible. Final formulation, mixing, and packaging of all products is done out of our headquarters in Denver, CO.

Our founder Scott Giglio and his friend Sam Hershberger worked together tirelessly in the skincare formulation industry for many years. Products were formulated that made it to the pages of Vogue magazine and the shelves of retailers like Urban Outfitters. Through all that, we saw the shortcomings of the industry—the greed and ridiculous markups are insane.

Scott and Sam have both changed careers many times since, but always found a soft spot for making really good skincare products.

We made Cureative as both a way to get back to our creative roots, and provide our corner of the world with safe, effective, no BS premium skincare products that make us happy.

We established our LLC in 2019 and enjoyed a limited run in 2020-2021 as Cureative Health. In 2022, we decided to rebrand and in early 2023, we relaunched as Cureative to better reflect our core values and intentions.

We are located in Denver, Colorado and are proud to call it home!

Fun fact: One of our founders—Sam—was born and raised in the Denver area and is considered a unicorn.

Our website is committed to protecting the privacy of our users. The shopping cart technology uses cookies to store basic cart contents and browser session information but is not used in internal or external ad tracking.

We do not sell personal information to third parties. However, we may use personal information for internal marketing purposes to improve the user experience and offer tailored services. This information is kept anonymous, strictly confidential, and is not shared with any external parties. Our users can trust that their personal information is safe with us, and we take all necessary measures to protect it. We understand the importance of privacy and strive to maintain the highest standards in safeguarding user data.

Our website uses third-party payment processors to ensure the security and reliability of online transactions. We understand the importance of protecting our users’ financial information, and by using reputable payment processors like Stripe® and PayPal®, we can offer a safe and secure payment process. These payment processors utilize the latest security measures to protect sensitive data, such as encryption and fraud detection tools. In the unlikely event of a payment issue, our users can contact Stripe® or PayPal® directly to resolve the issue. For more information on Stripe®, please visit their website at https://stripe.com/contact, and for PayPal®, please visit their website at https://www.paypal.com/us/selfhelp/contact/email.